['Privacy Policy for Britannia Recovery Services\n\nAt Britannia Recovery Services, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This privacy policy outlines how we collect, use, disclose, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when you use our services, such as during vehicle recovery requests or account registration. This information may include your name, contact details, vehicle information, location details, and payment information. Additionally, we automatically collect certain technical data through your use of our website, such as IP addresses, browser type, and usage patterns, to enhance your user experience.\n\nUse of Your Information \nYour information is used to: \n- Provide and manage vehicle recovery and roadside assistance services efficiently \n- Communicate with you regarding service requests and updates \n- Improve our service offerings and customer support \n- Comply with legal obligations and prevent fraudulent activities \nWe do not sell or rent your personal data to third parties.\n\nLegal Basis for Processing \nWe process your personal data based on your consent, legitimate interests related to service provision and improvement, or as necessary for the performance of our contractual obligations. Where applicable, we will seek explicit consent before processing sensitive personal information.\n\nSharing Your Data \nWe may share your personal information with trusted service providers, contractors, or partners who assist in delivering our services, such as towing operators or payment processors. All parties are bound by confidentiality agreements and are only permitted to use your data for specified purposes. We may also disclose information if required by law or to protect the rights and safety of Britannia Recovery Services, its users, or the public.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.\n\nYour Rights \nUnder GDPR and other regulations, you have rights regarding your personal data, including: \n- Accessing and obtaining a copy of your data \n- Rectifying inaccurate or incomplete information \n- Requesting deletion of your data where applicable \n- Restricting or objecting to data processing \n- Data portability for applicable information \nTo exercise these rights, please contact us at the physical address provided below.\n\nSecurity \nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Our security protocols are regularly reviewed and updated to maintain high standards of data protection.\n\nCookies and Tracking Technologies \nOur online platform uses cookies to enhance functionality, analyze usage, and improve your browsing experience. You can manage your cookie preferences through your browser settings. Details about our cookie usage are available in our Cookie Policy.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without verification of parental consent, we will take steps to delete such information promptly.\n\nUpdates to This Privacy Policy \nWe may update this policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our platform or other appropriate channels.\n\nContact Information \nIf you have questions or concerns about this privacy policy or your personal data, please contact:\n\nBritannia Recovery Services \n47 Victoria Wharf \nCamden Lock Place, 2nd Floor \nLondon, Greater London NW1 8AH \nUnited Kingdom \n\nWe are dedicated to addressing your privacy concerns and ensuring safe and reliable service delivery.\n\nThank you for trusting Britannia Recovery Services.', 0.001294, 'gpt-4.1-mini']